FAQ
Frequently Asked Questions
We're the only agency in Northeast Ohio with an owner who has a degree in Early Childhood Education, a state teaching license, a reading endorsement, nannying experience, and specialized training working with children with disabilities, plus 21 years of hands-on experience. We evaluate nannies for reliability and their ability to support your child's developmental growth. Plus, we're transparent about our process and pricing – no hidden fees or mysterious procedures.
We serve the Greater Northeast Ohio area, including Cleveland, Akron, Canton, Youngstown, and surrounding communities. Our deep knowledge of local neighborhoods, schools, and family resources sets us apart.
Typically 3-4 weeks from our initial consultation to placement. This includes time for thorough screening, educational evaluation, and proper matching. We don't rush the process because getting it right the first time is more important than getting it done quickly.
We offer a replacement guarantee within the first year and provide 6 months of ongoing support to help with any adjustment issues. Our thorough matching process ensures most placements are successful.
Yes! With our Premium Babysitter Pool Membership, families get priority access to our exclusive network of vetted babysitters for $500/year (about $40/month). This covers date nights, emergencies, and flexible childcare needs. All babysitters undergo the same educational evaluation as our nannies.
Rates vary based on experience, education, and specific job requirements, but typically range from $20-35/hour. We'll help you determine appropriate compensation based on your specific needs and local market conditions.
Yes, all our full-time placements include comprehensive insurance coverage for your peace of mind.
Absolutely. Our educational background includes specialized training working with children with disabilities and experience with diverse learning needs and family situations across all age groups from infants to teens. We specialize in matching nannies with the specific expertise your family requires.